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Manager of Excellence

Laurie VelasquezLaurie C. Velasquez, CMCA, of FirstService Residential in Chicago is the most recent recipient of the Managers of Excellence award.

Laurie has been in the industry for more than 10 years and is a Property Supervisor, overseeing nine communities in Chicago, Joliet and Naperville.

To be a leading association manager, Laurie:

Values Teamwork – She believes each member of the association board and the property management company play an important role. Laurie listens to everyone, considers their input and knows that a team works most effectively when the contributions of all members are valued.

Considers the Big Picture – Watching the bottom line is a priority for Laurie but she also realizes the bottom line isn't always about the lowest cost option. She has learned some projects and issues require a fresh approach that brings long-term quality and value to the association.

Seeks Expert Insight – A reserve study is a must for Laurie. For each association she manages, Laurie uses Reserve Advisors to develop an unbiased study that she uses as a budgetary tool and a reference guide to determine the project scope and specifications.

It's these qualities that have earned Laurie the Managers of Excellence award.


Managers of Excellence