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Manager of Excellence

Congratulations to Jacquie Starzyk, CMCA, AMS, of Foster/Premier Inc. in Illinois. Jacquie has received the Managers of Excellence award, which was established to recognize community association managers who are industry leaders.

Jacquie has been with Foster/Premier for more than 10 years as a portfolio manager and currently manages nine associations, including townhome communities, condominiums and HOAs.

To be a leading community association manager, Jacquie:

Listens – She believes it's critical to listen thoroughly and carefully to board members and residents. According to Jacquie, when you truly listen and understand the board and residents' concerns, you're able to establish a good working relationship that benefits everyone.

Is Organized – Jacquie says it's key to deliver good customer service and that comes from being organized and continually prioritizing what needs to be done on a day-to-day basis. Jacquie explains organization is important to every aspect of the position, from preparing for a board meeting, to making sure contracts are in order, to assisting all of her boards with running the day-to-day operations of her associations.

Is Passionate – Jacquie cares about each of the communities she manages and is passionate about her job. She treats each property as if she lived there and looks at issues from a resident's perspective.

It's these qualities that have earned Jacquie the Managers of Excellence award.


Managers of Excellence