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Manager of Excellence

Congratulations to Charles (Chick) Bricker, Jr., CMCA, AMS, PCAM, of Kramer-Triad Management Group, an Associa company, in Ann Arbor, Michigan. Chick is the first-ever recipient of the Managers of Excellence award established to recognize community association managers who are industry leaders.

Chick is a vice president at Kramer-Triad Management Group and joined the company in 1999 as a portfolio manager. He has more than 40 years of experience in business and community management and has continually pursued professional development opportunities through CAI.

Chick conducts all his business based on 4 guiding principles.

Professional Ethics, Honesty & Integrity – He believes it's important to act in a professional and ethical manner and represent yourself honestly and with true conviction. According to Chick, a critical part of the job is educating the board of directors on their fiduciary responsibility to the community and that should be done in a straightforward, honest manner.

Organization – Chick works to know each community on an individual level. He believes it's key to establishing a good working relationship. He also puts himself in a resident's shoes and looks at things from their perspective.

It's those qualities that have earned Chick the Managers of Excellence award.


Managers of Excellence